About this job
Americans spend more than $5 trillion on restaurants, retail, and services each year. Nearly 90% of those transactions happen in a real-world store. Data is king and online it powers personalized customer experiences and product recommendations. Offline, however, it’s still 1999. Brands are blind to their customers, causing them to spend more and more money on “megaphone” marketing with the same message to everyone. The result is an ever-increasing wave of generic spam that makes it hard for consumers to build deeper, data-driven relationships with their favorite brands. No wonder brick-and-mortar stores are being left behind.
Thanx is fundamentally changing that. As the CRM for offline merchants, Thanx personalizes every interaction between a merchant and their best customers, resulting in measurable increases in revenue for merchants and far greater personalization for consumers. How?
- Through proprietary partnerships with credit card networks (e.g. Visa), Thanx can reward consumers for their purchases and deliver highly-customized promotions to get them to return
- Through our interactive dashboard, Thanx makes even the smallest marketing team a data-science driven expert in personalization, delivering the right message to the right customer at the right time through the right channel.
- And by measuring our success based on revenue generated (not opens and clicks of emails) Thanx is committed to proving that we are actually making an impact for the brands we work with.
Think of us as Salesforce meets Google Adwords for offline retail. Thanx is backed by some of the best investors in the world — Sequoia Capital, Icon Ventures, and Andy Rachleff (CEO Wealthfront, cofounder Benchmark Capital), to name a few.
Yes, we have an app you can download. But that represents no more than 3% of our codebase. The power of Thanx is in the data-driven marketing intelligence that powers merchant-to-consumer interactions — we don’t show that stuff off publicly, but here’s what it looks like:
- Team: early engineers at AWS, Cloudera, Climate, Zenefits, Okta. Experience from successful product companies like Disney, Google, and Facebook. A small but elite team that is ready to grow.
- Growth: 10x YOY data growth; $200M+ delivered to merchants; 200% team growth; modern, rapidly-evolving platform -— adopted Golang, Elasticsearch, NLP, React, React Native, GraphQL, and added 5+ new microservices, all in the last 12 months.
- Culture: data-driven decision-making, risk-taking, no hierarchy, collaboration & shared responsibility, testing and continuous improvement. As a remote-friendly team, we have flexible work hours. We take time off as needed. We work and play hard — be warned when it comes to Mario Kart, we are super competitive!
- You could be our 8th engineer (or 9th-16th too — yeah, we’re really scaling now)
- We build the team as a team — once you join, you have equal say in how we evolve.
- Connect millions of offline merchants with billions of customers worldwide
- It’s still early. Growth opportunities include leading teams, being involved in product ideation, design, architecting systems, helping shape engineering, and company culture. And top-notch equity.
Technologies We Use
- Ruby on Rails, React, React Native, Swift, Objective-C, Java, Kotlin, Golang, Elasticsearch, MySQL, Postgres, AWS, Heroku, Terraform, Docker
Skills & requirements
Sound like You?
- 3+ years full-stack engineering experience
- Interest in branching out from front-end
- You’re always learning new frameworks, languages, and APIs
- You’re a fantastic team player: communicative, collaborative, empathetic
- You thrive in a distributed team environment